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The Goal Isn’t Backup. It’s Recovery.
A successful backup is important. Knowing you can recover is critical. We connect protected information, working technology and the people who depend on it, with clear recovery priorities, responsibilities and communication.
Multiple Layers of Protection.
We help design and manage local backup, offsite storage and, where supported, isolated or immutable copies to keep your information resilient. Coverage, retention and access controls are matched to your recovery needs. Monitoring and agreed restore tests help verify that protection is working.
Server & Application Backup
Protect the on-premises systems your business depends on, including Windows servers, file servers, business applications and supported databases. We define backup coverage and recovery requirements around each system and its dependencies.
Microsoft 365 Backup
Protect business email, shared files and supported collaboration data with a defined Microsoft 365 backup solution. Coverage for Exchange Online, SharePoint, OneDrive and Teams depends on the selected solution, with retention and recovery procedures agreed in your service scope.
Workstation Backup
Protect important business information stored on designated employee computers. We identify which devices and local data need backup, define coverage and retention, and help recover covered files or systems when needed.
Offsite & Protected Copies
Keep recovery copies separate from production systems. We configure offsite storage and, where supported, isolated or immutable copies, with access controls and retention settings matched to your recovery plan.
Backup Monitoring & Management
Keep backup operations under ongoing review. We check backup results, investigate failures and manage agreed retention and storage settings, with follow-up actions and coverage changes documented.
Restore Testing & Recovery Support
Validate recovery procedures before an interruption. We perform agreed restore tests, document results and help restore covered systems and information. Test frequency, recovery responsibilities and service availability are defined in your agreement.
Set Recovery Priorities Around Your Business
How much recent work could you lose?
Your Recovery Point Objective (RPO) defines the acceptable period of data loss. It helps guide backup frequency for each system.
How long could you operate without this system?
Your Recovery Time Objective (RTO) defines the target time to restore a service. It helps guide recovery methods, resources and priorities.
We identify critical applications, their dependencies and the order in which they need to return. Recovery targets are agreed during planning and depend on your systems, backup design and selected services.
Prepare for Real-World Disruptions
Deleted or overwritten files
Recover covered files from an appropriate backup point, based on available versions and retention.
Server or application failure
Follow the recovery plan to restore affected systems, confirm dependencies and validate business access.
Ransomware or a wider outage
Coordinate recovery with incident response, identify suitable recovery copies and restore in priority order once the environment is ready.
A Clear Path to Recovery Readiness
1. Assess
Review your systems, existing backups, critical information and business priorities.
2. Design
Agree on coverage, retention, recovery targets, responsibilities and the order in which services should return.
3. Implement & Test
Configure the selected protection, perform initial restore tests and document recovery procedures.
4. Manage & Review
Monitor backups and address failures. Use ongoing Quarterly Business Reviews (QBRs) to review coverage, results and changing business needs. Restore testing follows a separately agreed schedule.
Common Questions, Clear Answers.
We can review existing backups and protect supported servers, applications, databases, designated workstations and Microsoft 365 data. We assess Microsoft 365 retention and recovery capabilities against your needs and recommend separate backup coverage where additional recovery options are appropriate. Supported workloads and coverage are confirmed during assessment.
We agree on retention periods, acceptable data loss and target recovery times around your business needs, system dependencies and selected solution. Your Recovery Point Objective (RPO) guides how much recent work could be lost; your Recovery Time Objective (RTO) guides how quickly a service should be restored. These targets shape backup frequency, recovery methods and priorities.
Restore testing scope and frequency are agreed in your service plan, with results and follow-up actions documented. Quarterly Business Reviews provide an opportunity to review coverage and changing needs. Your recovery plan identifies authorized contacts, escalation steps and who approves recovery. Boundless assists with restoring covered systems according to the agreed service scope.